EvoBet Privacy Policy

1. Introduction

Welcome to EvoBet. We are a trusted online betting and gaming platform committed to providing a safe and enjoyable experience for users in Bangladesh and across South Asia. This Privacy Policy explains how EvoBet collects, stores, uses, and protects your personal information.

This Privacy Policy applies whenever you use the EvoBet website or app, register an account, play games, or make a deposit. We encourage you to read it carefully before using our services.

2. What Information We Collect

EvoBet only collects the information necessary to deliver the best possible experience and maintain platform security. The types of data we collect are outlined below:

• Identity Information: Full name, date of birth, nationality, and government-issued ID details (for KYC verification).
• Contact Information: Email address, mobile number, and residential address.
• Financial Information: Payment method details (bank account, bKash, Nagad, Rocket, etc.). Full card numbers and PINs are never stored.
• Technical Information: IP address, browser type, device information, operating system, and login logs.
• Usage Information: Analytical data on which games you have played on EvoBet, how much time you have spent, and which sections you use most.
• Cookies & Tracking Data: Session cookies, preference cookies, and data for performance analytics.

We never collect sensitive information — such as religion, political views, or health data — without your explicit consent.

3. How Your Information Is Used

EvoBet uses the information it collects for the following purposes:

• To create, verify, and manage your account.
• To process deposits, withdrawals, and transactions.
• To prevent fraud, money laundering, and unauthorised access.
• To send you bonus offers, promotional updates, and announcements (only with your consent).
• To improve platform performance and develop new features.
• To comply with legal and regulatory obligations.
• To provide customer support and resolve complaints.

4. Who Your Information Is Shared With

We hold your privacy in the highest regard. However, your information may be shared in the following limited circumstances:

• Payment Processors: Only the financial information necessary to process deposits and withdrawals is shared with authorized payment gateways.
• Legal Authorities: Information may be disclosed where required by law, such as pursuant to a court order or government directive.
• Technology Partners: Limited data may be shared with trusted technology providers for platform operations, all of whom are bound by strict confidentiality agreements.
• Anti-Fraud System: Anonymised data may be shared with specialised security services to prevent fraud and ensure platform safety.

Your information is not shared with third parties for any purpose beyond those stated above.

5. Cookie Policy

The EvoBet website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your browsing experience.

• Essential cookies: Required for login sessions and platform security. The platform will not function properly without these.
• Preference Cookies: Used to remember your language, theme, and other preferences.
• Analytics Cookies: Used to analyze and improve website performance.
• Marketing Cookies: Used solely with your consent to show relevant offers.

You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

6. Security Measures

EvoBet uses industry-leading security technology to protect your data. Here is what our security framework includes:

• 256-bit TLS/SSL encryption on all data transfers.
• Two-Factor Authentication (2FA) support.
• Automated suspicious login detection and alert system.
• Regular third-party security audits and penetration testing.
• PCI-DSS compliant systems for payment data.
• 24/7 monitoring and firewall protection at our data centers.

7. Your Rights

EvoBet believes you should have full control over your own data. Under international data protection laws (GDPR and equivalent regulations), you have the following rights:

• Right to Access: Contact our support team if you would like to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Data Portability: You can request a copy of your data downloaded in a standard format.
• Right to Opt Out of Marketing: You can unsubscribe from promotional emails or messages at any time.
• Right to Restrict Processing: You may request that the processing of your data be temporarily restricted under certain circumstances.

8. Minor Protection

EvoBet is an adults-only platform. We strictly do not serve anyone under the age of 18, and we never knowingly collect personal data from minors.

A KYC process is used to verify age at registration. If we discover that a minor has created an account by misrepresenting their age, that account will be immediately closed and all associated data deleted.

If you suspect that a minor is using this platform, please notify our support team.

9. Policy Changes

EvoBet may update this Privacy Policy from time to time. When changes are made:

• The updated policy will be published on the website and the "Last Updated" date will be revised.
• A notice may be sent to your registered email address for significant changes.
• Continued use of the platform after a policy update will be considered acceptance of the revised terms.

We recommend revisiting this page from time to time.

10. Contact

For any privacy-related questions, complaints, or requests, please reach out to our dedicated Privacy Team:

We typically respond to all requests within 24–48 business hours.